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Being a Great Helper: Tips and Resources

Writer's picture: Jennifer YarbroughJennifer Yarbrough

Updated: Jan 11

Helpers are the backbone of many households, providing essential support with daily tasks. Whether you’re new to the role or a seasoned professional, there’s always something new to learn and ways to improve your skills. This post offers some helpful tips and resources to make your job easier and more fulfilling so that you too can be a great helper.


A helper and child

Communication is Key


  • Clarify expectations: Discuss responsibilities and schedules with your employer beforehand. This ensures you’re both on the same page and avoids misunderstandings.

  • Open communication: Don’t hesitate to ask questions or raise concerns. Open communication fosters a positive working relationship.


Sharpen Your Skills


Take initiative: Learn new skills and suggest ways to improve efficiency. This demonstrates your commitment and value.

  • Stay updated: There are always new cleaning methods and products emerging. Research and learn about the latest advancements in housekeeping.


Professionalism Matters

  • Punctuality and reliability: Being on time and dependable builds trust with your employer.

  • Respect for privacy: Maintain confidentiality about your employer’s family and household matters.

  • Positive attitude: A cheerful and helpful demeanor goes a long way in creating a pleasant work environment.


Taking Care of Yourself

  • Know your rights: Familiarize yourself with employment regulations and take breaks as required by law.

  • Maintain work-life balance: It’s important to have time for rest and relaxation to avoid burnout.

  • Upskilling for growth: Consider taking courses or workshops to enhance your skills and broaden your career options.


Resources for Helpers

  • Helper associations in Singapore:

  • Foreign Domestic Worker Association for Social Support and Training (FAST): https://www.fast.org.sg/ — Provides support, workshops, and networking opportunities.

  • HOME: https://www.home.org.sg/ — Offers legal and welfare advice, including mediation services.

  • Transient Workers Count Too (TWC2): https://www.facebook.com/twc2sg/ — Advocates for migrant worker rights and well-being.

  • Online learning platforms: Many websites offer free or paid courses on cleaning techniques, communication skills, and more.

  • Government websites: Stay informed about your employment rights and relevant regulations on the Ministry of Manpower website (MOM Singapore: https://www.mom.gov.sg/).


By following these tips and utilizing available resources, you can become a valuable asset to any household and build a successful career as a helper. Remember, your dedication and hard work are appreciated!

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